Annual Meeting Health Committee Panel — Developing a Health Care Workforce to Reach the Triple Aim

Reaching the Triple Aim of health care – improving population health, improving consumers’ experience of care and satisfaction, and controlling costs—will depend on the strength of the people delivering health care in hospitals, medical homes, doctor’s offices and the community. Join us at CSG/ERC’s annual meeting in Wilmington DE August 16 to 19. At our Health Policy Committee meeting we will hear from DE, MA and NJ about innovations they are using to build a healthcare workforce to expand access while improving population health and patient experience. Also hear about a new resource for policymakers with questions about public health law.


Moderator: Pam Price, former Chief of Staff, Delaware House of Representatives



Secretary Rita Landgraf

Delaware Department of Health and Social Services


Heidi Louise Behforouz, MD

Assistant Professor

Harvard Medical School
Division of Global Health Equity, Brigham and Women’s Hospital


Jeff Brown Executive Director

QI Collaborative New Jersey Health Care Quality Initiative


Kerri McGowan Lowrey, J.D., M.P.H.

Deputy Director

The Network for Public Health Law — Eastern Region

The University of Maryland Francis King Carey School of Law

Care delivered by family members in CSG’s Eastern Region worth almost $100 billion, but future is uncertain

In 2013 over eight million residents of CSG/ERC states provided billions of hours in unpaid critical health care services to family members according to an updated report by AARP. The value of that care was just under $100 billion, similar to what the region spends on Medicaid in total. Family care is expanding and becoming a vital piece of our health care system, as the job becomes more complex, costly, stressful and demanding. Most caregivers are employed, making this a business concern as much as a health system issue. The report outlines key challenges facing caregivers and policy recommendations that could help.

  Number of family caregivers (thousands) Value of their care

($ billions)

CT 459 5.93
DE 123 1.58
ME 178 2.22
MD 771 9.39
MA 844 11.6
NH 173 2.33
NJ 1,120 13.6
NY 2,580 31.3
PA 1,650 19.2
RI 134 1.78
VT 75 1.01
Total 8,107 99.94

Three CSG/ERC states lead nation in heath price transparency

All but five states nationally earned an F grade for public reporting of health prices according to Catalyst for Health Care Reform’s 2015 Report Card on State Price Transparency Laws. However, three of the five states were from CSG’s Eastern region – Maine, New Hampshire, and Vermont. The report assesses state laws, regulations and public websites to make health care prices public, allowing consumers to base purchasing decisions on the value of care. New Hampshire moved from an F in 2014 to earn the only A this year by publishing NH Health Cost, a consumer-friendly price transparency website. The authors suggest that other states use NH Health Cost as a best practice model. This year Maine and Vermont maintained their 2014 grades, B and C, respectively. Unfortunately Massachusetts dropped from a B in 2014 to an F this year due to shutting down MA Health Care Options. The authors report signs of progress in many states and expect grades next year to be higher across the US.